FAQ
If you have any questions about Yllume that are not listed here, please contact us.
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We don’t hold any credit card details, the payment section of the shopping process is done completely by the bank.
We don't hold onto your personal details unless you ask us to.
Email us using the contact us form or on +44(0)2081335786 quoting your order number, and one of our customer service team will be in touch with you as soon as possible.
For job enquiries, please contact us via our enquiries form.
The master actives in the Supplement is the exclusive PhytoflORAL® (Colourless Carotenoids) to defend against pigmintation & reduce sun damage and inflammation, AnthoComplete™ (berry antioxidants to brighten and fight against wrinkles), and CoQ10 (to reduce the visible effects of ageing). You can see the full list on our Ingredients page.
The master actives in the topical cream are Colourless Carotenoids, Colourless Turmeric root extract (to lighten and brighten reduce sun damage & inflammation), Sea Fennel stem cell infusion (to brighten, & accelerate skin healing and promote elasticity) and Pearl extract (to smooth and polish skin) . You can see the full list on our INGREDIENTS page.
Brightening action starts from the first application, however noticeable results can be seen gradually, depending on an individual's skin condition. Some people notice a skin lightening effect from 2 weeks - 6 weeks of regular twice daily use, the average appears to be around 5 weeks. It depends on an individual's skin chemistry.
The longer you use the Yllume system, the better the results! Yllume system actually works on reducing excess melanin from the inside out and rejuvenates the collagen in the skin, so results last for months and will continue to work as long as you use the Yllume system twice daily cream and once daily supplement.
Yes, both the supplement and cream are suitable for all ethnicities and skin colours and can be used by men and women of any age.
Kojic Acid is known to have detrimental side effects for some users. We’ve selected colourless turmeric root extract – as a natural brightener. In tests, Kojic Acid showed just 0.005% of the level of lightening and enzyme inhibition offered by colourless turmeric root extract. Our concentration is potent, effective, and safe for sensitive skin.
Yes, the Yllume system was discovered after our founder suffered from severe acne and had scarring as a result, the system will help in reducing acne and scarring, safely, gently and effectively.
Our treatment is Dermatologist tested, Clinically tested and sensitivity tested. It is safe to use, and has no side effects, it was formulated specifically with sensitive skin in mind. We do not use common lightening agents such as Hydroquinone, Kojic acid, arbutin and Licorice extract as we know from experience they can cause inflammation and irritation and cannot be used on a long term basis. We only use naturally derived ancient and advance actives to lighten and brighten safely and effectively. *Please note there can never be 100% guarantee that the products will be suitable for every single skin type, if you have extremely sensitive skin, please always test product on a small patch of skin to ensure you are not allergic.
No. The tomatoes are naturally grown in glass-houses in the Mediterranean. It takes over a year for them to grow and they are harvested at their peak before ripening.
Yes. The treatments are suitable for vegetarians.
None of our ingredients is tested on animals.
Yes – in fact both were developed with sensitive skin in mind. The treatment is suitable for people with dry skin, acne scarring, roseacea, pigmentation and damage from sun or chemical treatments.
None of Yllume's products use any ingredient with an indication of risk for use during pregnancy. However, the Yllume System does contain high concentrations of innovative, functional actives and it may be advisable to consult a physician if you are pregnant before starting on the Yllume System.
Unfortunately we are not in a position to advice on the use of our supplements in conjunction with the use of prescription medication. Please consult your doctor.
For any specific allergy concerns please contact us.
We use Pearl extract in our Ultimate Illuminating Complex – Cream. We do not use any other animal ingredients.
Our fragrances are 100% natural, made from pure essential oils.
Essential Oils: are used in our Ultimate Illuminating Complex - Cream at very low concentrations, well below 0.4%.
For any specific allergy concerns please contact us.
Yllume does not test on animals.